Promo codes can not be used on sale items or back-ordered items that are available for orders.
Most orders are shipped from our warehouse within 3-4 business days from the date it was placed (pending stock availability). Once shipped, it's generally 2-3 business days via UPS Ground.
Note: If the billing address does not match the shipping address, ScrapLife has the right to hold your package until verification has been made. Please read the section for further information.
If for any reason you are unsatisfied with your online ScrapLife.com purchase, you can return the unwanted items to our warehouse within 30 days of receipt for a refund or a free exchange. The 30-day mark will be calculated by the original purchase delivery date as stated on the tracking record of your shipment. Please read our Return Policy for detailed information regarding what can and cannot be returned. Please remember that all sale/outlet items are final sale and cannot be returned for an exchange, refund, or store credit.
Before returning your package, please contact us at https://www.scraplife.com/contact-us/retail so that we can make notations on your account to inspect the item upon receipt.
Yes, you can purchase online egift cards good for purchases on ScrapLife.com. Please note that we do not sell or accept Under Armour gift cards.
The best way to place an order is to make it directly online. If you are having difficulty, you may contact us at https://www.scraplife.com/contact-us/retail. Ordering by phone, email, mail or fax is unavailable at this time.
Since we usually have a short fulfillment window, we are unable to make changes and/or cancellations once an order has been placed.
Out of stock or back-ordered items will be restocked as quickly as possible. Please note that Outlet items will not be restocked.
We accept the following major credit cards: Visa, Mastercard, American Express and Discover Network. We also accept ScrapLife.com gift cards.
We do not accept international credit cards, cash, CODs, personal or business checks, money orders, gift certificates, Under Armour gift cards or gift cards issued by any of the above credit card companies.
Please contact the shipping carrier immediately and be prepared to provide them with your tracking number. After speaking with the shipping carrier, please email us at firstname.lastname@example.org and include your order # so that we can document the situation and assist you in recovering the lost package.
UPS will only accept shipments to a valid street address and will not deliver to P.O. Boxes, APOs or FPOs. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.
Please review our Shipping Policy for additional information.